FAQs

Snow Globes

It doesn’t seem to beswitching on?

Trees

My whole tree does not lightup, what should I do?
A section of my tree lights does not work?
My Tree branches do not look full?
My tree is wobbly or leans to one side. What should I do?

Inflatables

It doesn’t seem to be inflating. What should I do?
Cleaning, Storage & Maintenance

Crashing Scenes

My crashing Reindeer/Santa moves but slowly or sluggishly. What should I do?